BEGIN:VCALENDAR VERSION:2.0 PRODID:Events Booking BEGIN:VEVENT UID:69d8dcbda0555 SUMMARY:Alamo PMI Monthly Meeting - July 28\, 2026 DESCRIPTION:Alamo PMI Monthly Meeting - In-Person - July 2026 Speaker:&nb sp\;Dori \;Eversmann Location: \;Aggie Park Event CenterTime:&nb sp\;6-8:00 PM CSTTopic: \;A Complaint Free Team: How to Turn Complaine rs into CollaboratorsPDU Info: \;Power Skill – 2 \;PDU \;  \; Bio: Dori Eversmann is a speaker\, facilitator\, and coach who helps leaders strengthen theircommunication skills and leadership presenc e. She works with managers and teamscommitted to building cultures of heal thy communication and creating teams with hightrust. Dori founded\, grew\, and sold an accounting services company while alsodedicating more than tw o decades to leadership roles in nonprofit organizations. Alongthe way\, s he discovered that truly effective communication begins when we rise above complaining\, blaming\, and negativity.  \; TitleA Complaint Free Team: How to Turn Complainers into Collaborators Session DescriptionIn t his engaging and inspiring presentation\, you’ll discover how to recogni ze themotivation behind complaints and\, most importantly\, how to redirec t these negativecomplaints into positive collaboration.Most people deal wi th dozens of complaints every single day leaving them feelingdrained\, bur ned out\, and emotionally ragged. The combined stress of all thiscomplaini ng leads to diminished job performance\, lower morale\, and higher turnove rcosting organizations billions of dollars every year.It’s vital that te am members learn to recognize the hidden emotional need behindcomplaints a nd deal with them rather than being side-tracked and dragged down by allth e griping. More than just an engaging speech\, you’ll receive real-world tools\, tips\, andpractical takeaways that will provide lasting positive change within your organization. Key Take-awaysParticipants will leave w ith:- An understanding of the five core motivations behind complaints\, en capsulated inthe G.R.I.P.E. framework (Get attention\, Remove responsibili ty\, Inspire envy\,Power\, Excuse Poor Performance)- Practical tools to re direct negative conversations into constructive\, solution-focused dialogu es-Techniques to cultivate a culture of gratitude and accountability\, lea ding toimproved morale and reduced turnover LOCATION:6205 West Ave\, San Antonio\, Texas 78213 DTSTART:20260729T010000Z DTEND:20260729T030000Z DTSTAMP:20251220T031918Z ORGANIZER;CN=PMI Alamo Chapter:MAILTO:noreply@alamopmi.org END:VEVENT END:VCALENDAR