BEGIN:VCALENDAR VERSION:2.0 PRODID:Events Booking BEGIN:VEVENT UID:69f118ec466f0 SUMMARY:Alamo PMI Monthly Meeting - July 28\, 2026 DESCRIPTION:Alamo PMI Monthly Meeting - In-Person - July 2026 Speaker:&nb sp\;Dori \;Eversmann Location: \;Aggie Park Event CenterTime:&nb sp\;6-8:00 PM CSTTopic: \;A Complaint Free Team: How to Turn Complaine rs into CollaboratorsPDU Info: \;Power Skill – 2 \;PDU \; Meal is included.  \; Bio: Dori Eversmann is a speaker\, facilit ator\, and coach who helps leaders strengthen theircommunication skills an d leadership presence. She works with managers and teamscommitted to build ing cultures of healthy communication and creating teams with hightrust. D ori founded\, grew\, and sold an accounting services company while alsoded icating more than two decades to leadership roles in nonprofit organizatio ns. Alongthe way\, she discovered that truly effective communication begin s when we rise abovecomplaining\, blaming\, and negativity.  \; Ti tleA Complaint Free Team: How to Turn Complainers into Collaborators Ses sion DescriptionIn this engaging and inspiring presentation\, you’ll dis cover how to recognize themotivation behind complaints and\, most importan tly\, how to redirect these negativecomplaints into positive collaboration .Most people deal with dozens of complaints every single day leaving them feelingdrained\, burned out\, and emotionally ragged. The combined stress of all thiscomplaining leads to diminished job performance\, lower morale\ , and higher turnovercosting organizations billions of dollars every year. It’s vital that team members learn to recognize the hidden emotional nee d behindcomplaints and deal with them rather than being side-tracked and d ragged down by allthe griping. More than just an engaging speech\, you’l l receive real-world tools\, tips\, andpractical takeaways that will provi de lasting positive change within your organization. Key Take-awaysParti cipants will leave with:- An understanding of the five core motivations be hind complaints\, encapsulated inthe G.R.I.P.E. framework (Get attention\, Remove responsibility\, Inspire envy\,Power\, Excuse Poor Performance)- P ractical tools to redirect negative conversations into constructive\, solu tion-focused dialogues-Techniques to cultivate a culture of gratitude and accountability\, leading toimproved morale and reduced turnover LOCATION:6205 West Ave\, San Antonio\, Texas 78213 DTSTART:20260729T010000Z DTEND:20260729T030000Z DTSTAMP:20251220T031918Z ORGANIZER;CN=PMI Alamo Chapter:MAILTO:noreply@alamopmi.org END:VEVENT END:VCALENDAR