Managing the Complexity and Diversity of Project Relationships: Working across Genders, Cultures, and Generations

January 12, 2018
8:00 AM CST - 5:00 PM CST
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Alamo PMI Learning Center & Offices
6609 Blanco, Suite #240
San Antonio, TX 78216

Date: Jan 12th, 2018

Time: 8:00am - 5:00pm

Location: Alamo-PMI Learning Center

PDUs: 8

PDU Allocation:
   - Leadership: 6
   - Technical: 2

   Chapter members: $295 / student 
   Non-members: $345 / student

Course Description:

Managing relationships is recognized is the next generation of project management. Although project managers hear more and more about the need to develop competencies to effectively manage the increasing complexity of today’s business initiatives; managing the diversity and intricacy of relational dynamics is often left to the purview of HR leaders. While several knowledge areas of the PMBOK require project managers to develop skills to effectively manage various project stakeholder, a somewhat technical focus of these sections may leave project managers ill-equipped to successfully engage stakeholders across genders, cultures, and generations. To effectively manage stakeholders’ needs and foster a productive relational dynamic among and within groups, project leaders need to have a clear and science-based understanding and skills to engage diverse individuals maximizing their capacity for self-awareness, tolerance, and collaboration, and minimizing their mistrust, bias, and misalignment.  In this interactive workshop, attendees will learn to

  • Access project teams’ relational and cognitive styles and develop strategies to foster a productive engagement;
  • Understand how to effectively engage culturally, gender, and generationally diverse groups
  • Apply principles of emotional intelligence to stakeholder relationship management;
  • Manage sources of individual resistance and conflict using a behavioral and neuroscientific knowledge.

Performance-Based Course Objectives:
Upon completion of this course, attendees will be able to

  • Understand how to engage stakeholders across different genders, cultures, and generations;
  • Assess their teams’ diverse cognitive and relational styles.
  • Use principles of emotional intelligence to coach project teams for greater tolerance of diverse engagement styles.
  • Use the knowledge of behavioral and neuroscience to effectively address sources of resistance and conflict in groups.

Target Student: 
This course is designed for project managers, change managers, and organizational leaders. 

Delivery Method: 
Instructor led, group-paced, classroom-delivery learning model.

Instructor: Yuliya Cannon, Ph.D., PMP, NCC, Prosci  

Yuliya Cannon, Ph.D., PMP, NCC, Prosci is an expert in human behavior, organizational change management, program development and evaluation.  Applying the knowledge of a structured change management methodology and project management, Dr. Cannon has been helping government and commercial organizations understand, plan for, and manage change initiatives while maximizing the potential of their human capital.

Dr. Cannon is an adjunct professor of counseling at the University of Texas at San Antonio where she teaches doctoral and master’s level courses. She is passionate about counseling and research and uses her skills teaching doctoral and master’s level students at the University of Texas at San Antonio. Dr. Cannon’s academic research interests include mentoring, professional development, productivity, and relational-cultural theory.

Cancellation Policy: Refunds for this event will be given to attendees who email a cancellation request to at least 72 hours prior to the start of the event.

Alamo PMI Learning Center
6609 Blanco, #240
San Antonio, Tx 78216


$295.00 Member Price

$345.00 Non-member Price